Mistake student subscription

Maris25 — Thu, 22 Feb 2018 21:52:47 GMT

I mistakenly paid premium for students and did not finish checking that I was a student and the card was charged the first monthly payment and today it was charged but in my account it still appears that it is frEe

Re: Mistake student subscription

Maxim — Fri, 23 Feb 2018 13:07:17 GMT

Hey @Maris25,

If Spotify is unable to verify your student I.D, you won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken.

Once the bank confirms your student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank. You can reach out to them for more information about any pending payments.

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Mistake student subscription

Re: Mistake student subscription