topic Re: Student payment problem in Premium Student

Student payment problem

user-removed — Sun, 08 Apr 2018 09:37:57 GMT

Hi, i have bought student payment, i get error but in my card not are my money.. i paid 5 euros but non receive the premium

Re: Student payment problem

peteranti — Sun, 08 Apr 2018 12:55:14 GMT

Hi,

what country are you purchasing from?

My guess is that if the premium features didn't come through, the payment is merily a locked amount in your bank that will be returned once the bank unlocks it. If this does not happen within the next 4 days then you should contact the spotify staff directly

The issue here is: Why did you get an error in the first place? Could you expand on this error? Could it possibly just be a case of letting spotify sync your devices to the premium features?

You can check the information on this support page as well: https://support.spotify.com/uk/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/

Re: Student payment problem

user-removed — Sun, 08 Apr 2018 13:29:01 GMT

I contaci spotify and sheerid and is because in not join in this requirements. And wait for refund. It's only for IV college and university.