topic Re: Student Cristian in Premium Student

Student

hussovski — Mon, 16 Apr 2018 21:46:53 GMT

I didn't know that the student discount was for the University, and I went on the University election screen, and I paid for spotify and premium, and there was no money at the entrance, and my membership did not come.

Re: Student

Alfredo — Mon, 23 Apr 2018 02:43:56 GMT

Hey @hussovski, welcome to the community!

Sometimes when you enter your payment details, the money is drafted and remains as pending for the discount to be validated.

Since you didn't complete the student validation process, the payment should remain as pending, and will go back to your bank account soon.

You can find more info on failed Spotify payments here. Also, you can contact your bank for more details on these pending transactions.

All the best.

Re: Student Cristian

Cristianbritoo — Mon, 23 Apr 2018 03:04:32 GMT

Foi cobrado no meu cartão o pagamento de universitário.

Mas ainda ñ sou prêmio.

Oq devo fazer.