https://community.spotify.com/t5/Premium-Student/Premium-for-Student-Discount/m-p/4461004#M7079 <P>I got the Premium for student discount using my phone, I got the "Confirm your account" email, and did eveyrthing it told me to do, but when I went back on the app it still says subscription free.&nbsp;</P><P>I thought my phone might've messed up so I tried again this time on my laptop, and I'm not sure if it worked, but I had unlimted skips. I went back to my phone and it still said subcription free.</P><P>I decided to try again on my phone now that my laptop was working, and this time, it said "unable to veriy student satus", so it didnt work but it still took money off my account.</P><P>My bank account says that I've paid 3 times, but they all say "pending"</P><P>Would I get a refund for the times that it didnt work?</P><P>Thank you</P> Sun, 22 Apr 2018 09:41:37 GMT amanetakeda 2018-04-22T09:41:37Z https://community.spotify.com/t5/Premium-Student/Premium-for-Student-Discount/m-p/4461004#M7079 <P>I got the Premium for student discount using my phone, I got the "Confirm your account" email, and did eveyrthing it told me to do, but when I went back on the app it still says subscription free.&nbsp;</P><P>I thought my phone might've messed up so I tried again this time on my laptop, and I'm not sure if it worked, but I had unlimted skips. I went back to my phone and it still said subcription free.</P><P>I decided to try again on my phone now that my laptop was working, and this time, it said "unable to veriy student satus", so it didnt work but it still took money off my account.</P><P>My bank account says that I've paid 3 times, but they all say "pending"</P><P>Would I get a refund for the times that it didnt work?</P><P>Thank you</P> Sun, 22 Apr 2018 09:41:37 GMT https://community.spotify.com/t5/Premium-Student/Premium-for-Student-Discount/m-p/4461004#M7079 amanetakeda 2018-04-22T09:41:37Z https://community.spotify.com/t5/Premium-Student/Premium-for-Student-Discount/m-p/4468508#M7080 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/20280415">@amanetakeda</a>, welcome to the community!</P> <P>&nbsp;</P> <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Sometimes when you enter your payment details, the money is drafted and remains as pending for the discount to be validated.\n\n \n\nSince you didn't complete the student validation process, the payment should remain as pending, and will go back to your bank account soon.\n\n \n\nYou can find more info on failed Spotify payments here. Also, you can contact your bank for more details on these pending transactions.&quot;}" data-sheets-userformat="{&quot;2&quot;:513,&quot;3&quot;:[null,0],&quot;12&quot;:0}">Sometimes when you enter your payment details, the money is drafted and remains as pending for the discount to be validated.<BR /><BR />Only one payment should go therough, the remaining two&nbsp;should stay as pending, and will go back to your bank account soon.<BR /><BR />If you're unable to use the Premium benefits on your phone, make sure you don't have multiple Spotify accounts following these <A href="https://support.spotify.com/article/do-i-have-an-additional-account/" target="_self">steps</A>. You could be logging into the wrong account.</SPAN></P> <P>&nbsp;</P> <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Sometimes when you enter your payment details, the money is drafted and remains as pending for the discount to be validated.\n\n \n\nSince you didn't complete the student validation process, the payment should remain as pending, and will go back to your bank account soon.\n\n \n\nYou can find more info on failed Spotify payments here. Also, you can contact your bank for more details on these pending transactions.&quot;}" data-sheets-userformat="{&quot;2&quot;:513,&quot;3&quot;:[null,0],&quot;12&quot;:0}">You can also try <A href="https://support.spotify.com/article/reinstallation-of-spotify/" target="_blank">reinstalling</A> the Spotify app on your phone to see if it helps.</SPAN></P> <P>&nbsp;</P> <P><SPAN data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Sometimes when you enter your payment details, the money is drafted and remains as pending for the discount to be validated.\n\n \n\nSince you didn't complete the student validation process, the payment should remain as pending, and will go back to your bank account soon.\n\n \n\nYou can find more info on failed Spotify payments here. Also, you can contact your bank for more details on these pending transactions.&quot;}" data-sheets-userformat="{&quot;2&quot;:513,&quot;3&quot;:[null,0],&quot;12&quot;:0}">Let me know how it goes.</SPAN></P> Mon, 30 Apr 2018 02:22:11 GMT https://community.spotify.com/t5/Premium-Student/Premium-for-Student-Discount/m-p/4468508#M7080 Alfredo 2018-04-30T02:22:11Z