topic Re: over charge in Premium Student

over charge

nk3_du-v76he8 — Mon, 21 May 2018 17:30:29 GMT

Hi, I have spotify for students but keep being overcharged for the regular premium. How do I get a refund for this and ensure it does not happen in the future?

Kaleigh

Re: over charge

Maxim — Mon, 21 May 2018 17:32:14 GMT

Hey @nk3_du-v76he8,

Thanks for coming to the Spotify Community.

The student discount expires after a year. When that happens, your subscription will automatically go back to the standard monthly rate.

If you think this may be what's happened and you’re still eligible for the student discount, all you need to do is sign up to it again here.

If this doesn't sound right, however, let me know and I'll see what else I can suggest 🙂

Re: over charge

nk3_du-v76he8 — Mon, 21 May 2018 17:33:17 GMT

Is there anyway to get a refund on the overcharges for the previous months?

Re: over charge

Maxim — Mon, 21 May 2018 17:33:47 GMT

Please check out this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/.