https://community.spotify.com/t5/Premium-Student/HELP-Student-Discount/m-p/4491657#M7665 <P>Hey @user-removed, welcome to the community!</P> <P>&nbsp;</P> <P>In case this is only happening when you're trying to use your account via Alexa, try removing the Spotify account from the Amazon app and linking it again.</P> <P>&nbsp;</P> <P>If that doesn't do the trick, try reinstalling the Amazon app, and setting up your speaker again from scratch.</P> <P>&nbsp;</P> <P>Let me know how it goes.</P> Fri, 25 May 2018 01:02:24 GMT Alfredo 2018-05-25T01:02:24Z https://community.spotify.com/t5/Premium-Student/HELP-Student-Discount/m-p/4485268#M7664 <P>I have been signed up for the student plan since January, I was charged end of April. ($4.99).I went to use my Alexa and its saying I don't have premium. I've checked all emails and I only have 1 account. I'm at a lost and I have no idea what to do.&nbsp;</P><P>&nbsp;</P> Thu, 17 May 2018 23:27:09 GMT https://community.spotify.com/t5/Premium-Student/HELP-Student-Discount/m-p/4485268#M7664 user-removed 2018-05-17T23:27:09Z https://community.spotify.com/t5/Premium-Student/HELP-Student-Discount/m-p/4491657#M7665 <P>Hey @user-removed, welcome to the community!</P> <P>&nbsp;</P> <P>In case this is only happening when you're trying to use your account via Alexa, try removing the Spotify account from the Amazon app and linking it again.</P> <P>&nbsp;</P> <P>If that doesn't do the trick, try reinstalling the Amazon app, and setting up your speaker again from scratch.</P> <P>&nbsp;</P> <P>Let me know how it goes.</P> Fri, 25 May 2018 01:02:24 GMT https://community.spotify.com/t5/Premium-Student/HELP-Student-Discount/m-p/4491657#M7665 Alfredo 2018-05-25T01:02:24Z