topic Re: Student Discount in Premium Student

Student Discount

_madelinekelly — Sat, 26 May 2018 03:59:14 GMT

Plan

Free

Country

Australia

Device

iPhone 5

Operating System

iOS10

My Question/Issue

Hey! I have tried signing up for the student discount a few times and have gotten the message 'You have already redeemed this offer.' Although I still don't have premium?

Re: Student Discount

Keanu_C — Mon, 28 May 2018 00:35:28 GMT

Hey @_madelinekelly Welcome to the Spotify Communtiy!

It sounds like you have created two accounts. If you have bought the Student Premium you should have gotten an email with a receipt. In that email should be the account information and the payment. If you haven't gotten the receipt yet, it is because your payment is still pending with your bank. Give it about 48 hours. If you have gotten your receipt log into the account and make sure that the account information matches with the username in the receipt. If it doesn't then all you got to do is close that account and log into the account that is on your receipt.

Let me know how it goes 🙂

Keanu_C

Re: Student Discount

_madelinekelly — Thu, 31 May 2018 10:26:49 GMT

I only have one account and I tried setting up student premium a few weeks ago and still haven't gotten any receipts?