Overpaid for student premium for one month

nina1991 — Sat, 22 Apr 2017 21:02:37 GMT

I have just checked my statement and realised that I paid £9.99, instead of £4.99 in April for my student premium account. Please could I have a refund/ credit on my account.

Thanks

Nina

Re: Overpaid for student premium for one month

Tom — Sat, 22 Apr 2017 21:27:41 GMT

Please be aware that refunds are given out strictly on a case-by-case basis, and there is never any guarantee of receiving one. With this in mind, if you would like to pursue a refund for your case you will want to reach out to Spotify Support so that they can look into your situation. To contact support, please fill out the online contact form. If, for whatever reason, you would prefer not to, or cannot use the form, support can also be reached on Twitter by reaching out to @SpotifyCares, or on Facebook by sending a message to the Spotify Cares Facebook page.

Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling.

topic Overpaid for student premium for one month in Premium Student

Overpaid for student premium for one month

Re: Overpaid for student premium for one month