Student account

sofi0303 — Tue, 14 Aug 2018 14:10:36 GMT

I am trying to reverify my account but it does not give me any option to do so? Where do I go to reverify? This is what I see when I try.

Re: Student account

Billy-J — Tue, 14 Aug 2018 15:39:36 GMT

Sorry to hear this.

If we’re unable to verify your student ID, you won’t be eligible to claim the Student discount. Please make sure:

You haven’t already claimed the discount on another Spotify account. Find other accounts.
Your school is listed. If you didn’t see your school in the list during sign up, we're afraid you're not eligble right now.
You haven’t exceeded the 4-year limit. The discount lasts 12 months at a time, with the option to renew a maximum of 3 times as long as you're eligible. After 4 years, you're no longer eligible.

Spotify uses SheerID to verify your student credentials, so if you’re still having trouble signing up you can get in touch with them.

You can also submit for manual verification (this can take up to 3 working days to process). For more info, check out SheerID FAQs.

Hope this helps 😊