topic Student discount problem in Premium Student

Student discount problem

Beyazcoraplar — Sun, 21 Oct 2018 09:23:39 GMT

My student subscription had been verified but, the system still asking me to pay for regular premium membership.

Re: Student discount problem

Katerina — Tue, 23 Oct 2018 08:54:22 GMT

Thanks for posting and welcome to the community!

Just to confirm, do you mean that you're receiving email notifications regarding this? If so, it's possible that you have more than one accounts, both on Premium. To check this out, we'd recommend heading here.

Let us know if that helps 🙂

Re: Student discount problem

Beyazcoraplar — Tue, 23 Oct 2018 09:23:54 GMT

You are great. Just as you said, i have noticed that that i have 2 accounts. Now it is fixed. Thank you so much.

Re: Student discount problem

Katerina — Tue, 23 Oct 2018 10:20:06 GMT

Hey there @Beyazcoraplar,

Thanks for keeping us in the loop 🙂

Glad to hear everything is settled now!

Let us know if you have any further questions and we'll be happy to help further.

Happy Spotifying!