topic Re: Subscription changed without notice in Premium Student

Subscription changed without notice

sim1999 — Tue, 26 Mar 2019 22:21:01 GMT

Hi,

I had Spotify Student Premium and have noticed that out of nowhere my account has been reverted to standard premium. Without any notice and in the middle of the year despite having verified my account previously. I have been charged double of what I get charged.

(Australia)

Re: Subscription changed without notice

sim1999 — Tue, 26 Mar 2019 22:35:23 GMT

Got in contact. Absolutely disappointing service.

Re: Subscription changed without notice

JaanusV — Sat, 30 Mar 2019 07:02:46 GMT

Hello

Yes, I have the same problem. I'm not sure if I remember correctly but there even was a text in my subscription page saying you will contact me in case of the need to reverify my student status.

Regards
Jaanus V

Re: Subscription changed without notice

JaanusV — Sat, 30 Mar 2019 07:06:17 GMT

I mean yes, I have signed and accepted that it will renew automatically but what a bad move to not notify your customers about it.
Right now I would like a refund of the sum I paid above my student discount