topic Getting charged double in Premium Student

Getting charged double

juliepetro15 — Wed, 15 May 2019 03:12:33 GMT

Plan

Student Premium

USA

Device

iPhone

Operating System

iOS

I just set up my student spotify premium a month or 2 ago. last month i got charged $5.34, and this month i just got charged $10.66. I don't know why, please help.

Re: Getting charged double

OneByBoo — Thu, 16 May 2019 04:52:07 GMT

Hey there @juliepetro15,

thanks for reaching out to the community !

Please check to Premium for Students help page here to make sure you have conducted the process correctly.

In addition, i'd recommend checking this help page on extra charges in case the answer lies there somewhere.

Let me know what you find 😃

Re: Getting charged double

fabiolinus — Thu, 16 May 2019 08:54:24 GMT

same here:

When I subscribed I was doing my master Thesis. I got no time to read all the spamming email that spotify always sends.

I find incorrect that they charged me double: they should at least ask to renew the payment permissions in that occasion... I felt robbed.

result: I unscribed and I am considering google music.

Kind regards