Student discount

Sabritas — Tue, 18 Dec 2018 18:57:12 GMT

My Question is

I signed up for the student discount a month ago, and I received the confirmation message but the plan was never applied on my account. I already verified if I had another account and I don't.

So I just want to knlw what can I do to apply the new plan on my account

Re: Student discount

Jᴀᴄᴋ — Wed, 19 Dec 2018 03:07:19 GMT

Hi Sabritas, welcome to the Spotify Community,

Sounds like your account has not been recognized for its premium yet, Lets try following these steps to see if we can get your account to become premium:

If you pay for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following:

Log out and back into your account

Occasionally this is necessary to force a sync of info between your device and our account system
Check the status of your subscription

Go to your subscription page and check that your Premium subscription is still active.
Check the status of your payment

If your Spotify payment is marked as 'pending' on your bank statement, it might not have gone through successfully. For more information, check out payment troubleshooting.

A pending charge is a part of your bank or credit card company's authorization process. When you submit a payment, your bank or credit card places a temporary authorization on the funds. If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. The time this takes can vary, depending on your bank/credit card company. For more information, contact your bank/credit card company.

If none of the following work, please let me know I am happy to help.

Happy listening,

Jack

Note: I am not a Spotify Employee.

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Student discount

Re: Student discount