topic Re: Premium for Students Not Verifying in Premium Student

Premium for Students Not Verifying

xxpinkcactixx — Sun, 04 Aug 2019 00:22:34 GMT

I am unable to verify as a student. I will be a freshman, and the school year starts at the end of August. Is it because the term hasn't started yet?

Re: Premium for Students Not Verifying

Billy-J — Sun, 04 Aug 2019 06:27:11 GMT

Hey @xxpinkcactixx, thanks for reaching out to the Community!

I'll be happy to help you.
Could you let me know what happens when you verify for Premium for Students? Have you tried getting started here?

I look forward to your reply 🙂

Re: Premium for Students Not Verifying

xxpinkcactixx — Wed, 07 Aug 2019 08:33:36 GMT

Hello,
The below text is displayed in red:
Unfortunately, we couldn't confirm that you're a student.
Please check
your details and try again.

If we still can't confirm your
details, you won't be charged.
Any pending charges on your card
statement will disappear in a few days.
Thanks!

Re: Premium for Students Not Verifying

Billy-J — Wed, 07 Aug 2019 16:54:50 GMT

Hey @xxpinkcactixx,

Thanks for getting back to me!
Since SheerID is the ones who handle verification, I'd recommend getting in touch with them here.

I hope this helps 🙂