topic Re: Playlist filter selection bug in Your Library

Playlist filter selection bug

Kayque — Wed, 21 Apr 2021 21:39:54 GMT

Plan

Premium

Device

Desktop

Operating System

Windows 10

Spotify App Version

1.1.57.443.ga029a6c4-a

My Question or Issue

When clearing the filter while tracks are selected, playlist shows selection on the same positions instead of on the tracks, moving tracks reveals actual selection.

The same happens when sorting on headers, but only custom order allows moving.

Also selection clears up too easily when clicking anywhere outside playlist, filter had to be focused on with keyboard (Ctrl+F).

Re: Playlist filter selection bug

Jeremy — Thu, 22 Apr 2021 10:18:44 GMT

Hi there @Kayque,

Thank you for reaching out to us here in the Community.

Can you provide us a screen recording so that we can have a closer look directly from your end?

We'll keep an eye out for your reply.

Take care!

Re: Playlist filter selection bug

Kayque — Thu, 22 Apr 2021 15:25:04 GMT

Hi @Jeremy

I followed these steps when viewing a playlist in my library:

Press CTRL+F to focus on search
Type something to filter
Select any tracks
Press CTRL+F again to focus on search
Press ESC to clear filter

The expected behavior is for my first selection of tracks to remain highlighted, but the bug is the tracks on the same positions they were in are highlighted instead

In the example (New video.mp4) I filter the term for "scuba" then select tracks "Forgive Me" (A) and "Speed This MF Up" (B), positions 5 and 6 respectively

After clearing the filter the two tracks I've selected are not highlighted, instead tracks "First Aid" (C) and "Industry Complex" (D) are, the tracks now in position 5 and 6

Dragging and dropping the highlighted selection (tracks C and D) moves the original selection (tracks A and B)

The same bug happens when sorting (New video (1).mp4)

This used to work in the previous versions including 1.1.54.592 of the "new" update

Re: Playlist filter selection bug

CarlosE — Thu, 22 Apr 2021 16:17:45 GMT

Hi there @Kayque,

Thanks for keeping in touch and for the extra info.

We've tried on our end but couldn't replicate the issue. The selected songs remain highlighted even when sorting or searching. In this case, we recommend running a clean reinstall of the app by following these steps. This can be helpful to get rid of any cached files that might be causing trouble. We also suggest downloading the app again from the Microsoft Store. Make sure to restart your computer afterwards.

If that doesn't do the trick, could you try logging in to a different account, like a friend's or relative's, and let us know if this behavior persists? This would help us check if it's rather account-related.

We'd also like to know if that happens in any playlist or just some in particular.

Keep us posted. We'll be on the lookout.

Re: Playlist filter selection bug

Kayque — Thu, 22 Apr 2021 16:48:29 GMT

This is a clean install from the microsoft store and reproducible on any playlist

Re: Playlist filter selection bug

CarlosE — Thu, 22 Apr 2021 18:34:31 GMT

Hi again @Kayque,

Thanks for your reply.

Did you try using a different account? Was there any difference?

Also and if possible, could you try on a different computer and let us know if the same happens there? This will be of help in narrowing down the possible cause of the issue.

We'll keep an eye out for your reply.

Re: Playlist filter selection bug

Kayque — Fri, 23 Apr 2021 15:42:49 GMT

Hi @CarlosE,

Still happens with different accounts, I was unable to install version 1.1.57.443.ga029a6c4-a on any other devices

Re: Playlist filter selection bug

CarlosE — Fri, 23 Apr 2021 18:59:21 GMT

Hey @Kayque,

Thanks for trying and keeping us posted.

Could you try reinstalling the app while in Safe Mode on your computer to see if that makes any difference?

Keep us in the loop.

Re: Playlist filter selection bug

Kayque — Fri, 23 Apr 2021 23:26:21 GMT

Couldn't install in safe mode, downgrading for now until there's a new
release

Re: Playlist filter selection bug

Mihail — Tue, 27 Apr 2021 06:25:28 GMT

Hey @Kayque,

Thanks for keeping us in the loop.

Could you please confirm that you performed a clean reinstall using the steps that @CarlosE posted above? You also mention that you couldn't install the exact same version of the app on another device. We'd appreciate it if you share the make, model, OS version and exact Spotify version of the other device you tested this on. Did the same issue come up? Please include in your resonance whether the test there was ran with your or with a friend's account.

Keep us posted. We'd love to investigate this further.

Re: Playlist filter selection bug

Kayque — Thu, 29 Apr 2021 22:02:15 GMT

Hi @Mihail, my device Acer Nitro 5 running Windows 10 Pro version 20H2 build 19042.928 installs version 1.1.57.443.ga029a6c4-a with new ui even after a clean app reinstall from the installer and the store, other devices have version 1.1.57.443.ga029a6c4 (without the a, classic ui) installed from the ms store both Dell Inspiron Windows 10 Home 20H2 build 19042.928.

Issue only happens on the new ui for me

Re: Playlist filter selection bug

Jeremy — Fri, 30 Apr 2021 07:16:48 GMT

Hi @Kayque,

Thank you for your reply and for the information you've provided.

We've reported this to the right team so that they can have a closer look into this.

Let us know if you have any questions or if we can help you with anything else 🙂

Take care!

Re: Playlist filter selection bug

Kayque — Mon, 17 May 2021 19:08:29 GMT

Fixed in 1.1.59.712.g54f36e5d-a

Re: Playlist filter selection bug

Eni — Mon, 17 May 2021 23:13:30 GMT

Hey @Kayque,

Fantastic news! Give us a shout if it starts misbehaving again; we're always here to help.

Have a great day 🙂