topic Re: Rozbite pisnicky in Your Library

Rozbite pisnicky

Vitezslavfiala — Sun, 25 Apr 2021 07:33:32 GMT

1) song: petshop boys - go West 2018 remaster has no end. There is a five-minute silence at the end of it.

2) the song Sofia rotaru - tolko etogo malo, is written in Russian and somehow the system can't find it. When I found it, it would play for about one second, even though I added it to the playlist.

3) I can't go to the song Bonnie Tyler with airplay supply - making love.

4) The jingle of the Boyard Fortress - fort Boyard tour is of poor quality and is some muffled.

Re: Rozbite pisnicky

Novy — Sun, 25 Apr 2021 19:52:00 GMT

Hey there @Vitezslavfiala,

Thanks for reaching out about this in the Community, and welcome!

Would you mind sending the URIs of the songs you're having issues with so we can take a deeper look?

We'll keep an eye out for your reply.

Re: Rozbite pisnicky

Vitezslavfiala — Sun, 25 Apr 2021 20:29:32 GMT

1) pet shop boys go west 2018: https://open.spotify.com/track/0IivDxXQl7iF32i5yFy5e4?si=321e3f2676bf467f
2) Sofia rotaru: https://open.spotify.com/track/1dsZrpMPO5kgInqNWOOzYJ?si=5181891a52254228
3) airsuplly + bonnie tyler is not on spotify: https://www.youtube.com/watch?v=Y0hvEHRdUgQ
4) This version: https://open.spotify.com/track/4fTnLkcX5L2VtYKKgTqkZJ?si=01821ec0785740f4
Is not original and is terible.
Original is: https://www.youtube.com/watch?v=nKnhj1pXBaE and is beautiful.
Thanks for fixing.

Re: Rozbite pisnicky

Novy — Sun, 25 Apr 2021 21:05:40 GMT

Hey @Vitezslavfiala,

Thanks for getting back to us with this info.

Keep in mind that we submit the content metadata exactly as it's shared with us by the aggregator. However, the second song you shared with us seems to be broken, so we'd recommend reporting it with the right folks by following these steps.

On the other hand, content availability can vary over time and between countries, depending on the permissions from rights holders. We add new content to Spotify every day, so if you can’t find something you’re looking for right now, it may appear (or reappear) soon.

If you have any other questions, don't hesitate to let us know.

Cheers!

Re: Rozbite pisnicky

Vitezslavfiala — Sun, 25 Apr 2021 21:15:32 GMT

Oh yeah so again:

The first song - Pet Shop Boys Go West is played in order, but once the song ends followed by silence. Spotify shows that the song is playing but is silent. Silence starts at 5:01 and ends at 8:23 with the end of the song. Please also this song as soon as this remedies.
Thank you.

The third songs from the composer Sofia Rotar normally play, but only this one song is broken, I doubt that only this single song was restricted. In my opinion, it is broken and you could also report you as a broken.

Airsupply + Bonnie and Fort Boyard, I'm running, but makes me unhappy for what I pay when I can't listen to what I want?

Thank you for understanding.

Re: Rozbite pisnicky

Novy — Sun, 25 Apr 2021 21:58:32 GMT

Hi @Vitezslavfiala

Thanks for your reply.

Currently, our Support team is the right one to help you get this song reported. In this case, we'd recommend following the steps from the article that we previously mentioned.

Regarding the unavailable content, we understand where you're coming from. Even though permissions from the rights holders can vary, this content may appear soon.

We'll be here if anything else comes up 🙂