topic Recently played artists not mine in Your Library

Recently played artists not mine

erlancarvalho — Thu, 05 Dec 2019 14:29:01 GMT

Plan

Premium

Country

Brazil

Device

(Macbook Pro, Huawei mate 20)

Operating System

(macOS Mojave, Android 9 (Pie, customized with EMUI 9.1.0).)

Hi,

I am experiencing for a few months some strange activity in my account.

Some artists which I never listened to are being listed in my "Recently played" feed.

I already changed my password, removed all third party application permissions and logged out from all devices and it still happening.

All these artists have a similar pattern: they are not mainstream, have just a few singles and belong to the Brazilian "sertanejo" genre.

When I click in the "Recently played" tab, these artists are not there.

Is it some AB test? A new kind of advertisement?

Please, can someone explain to me were this activity come from?

Is it a lack of security in my account?

Re: Recently played artists not mine

gnunard — Thu, 05 Dec 2019 22:20:13 GMT

Use the log out all devices feature on spotifys main page and change your password

Re: Recently played artists not mine

Emilia_8 — Thu, 05 Dec 2019 22:31:42 GMT

Hi @erlancarvalho,

It's good to know that you've already taken some steps. However, it's better to open the password reset form in a private/incognito window, and choose a strong password you haven't used before.

Then you can go to your account page and click SIGN OUT EVERYWHERE again.

It's also strongly advised that you change the password for:

The email address associated with your Spotify account (e.g. with Gmail, Hotmail, etc.)
Any Facebook profile associated with your Spotify account. You can make sure you're the only one currently logged into your Facebook in your Facebook Settings, under Security and login > Where You’re Logged In.
Any service where you use the same password as Spotify.

If the issue persists, you can reach out to Customer Support.

You can find the contact form here.

I hope it helps!