Playlist bug on both Android and Windows

MikeB149 — Tue, 06 Jul 2021 14:11:47 GMT

Plan

Premium

Country

Device

Fair phone 3+/ desktop pc

Operating System

Android/ Window 10

My Question or Issue

Recently there's been an update that means I can no longer change the status of a playlist between public and secret/private. On mobile, the option to change the status is there, but when I click it private playlists don't become visible in my public playlists. On the windows app on the computer, there isn't even an option anymore. My partner has the same issue, and uses the same operating systems

Re: Playlist bug on both Android and Windows

Mihail — Wed, 07 Jul 2021 08:55:21 GMT

Hey @MikeB149,

Thanks for reaching out and welcome to the Community.

The Make private/secret is being renamed to Add/ Remove from profile - it's basically the same functionality under a different label. Are you and your partner able to see that option in the three dot menu of your playlists?

If not, we'd recommend that you log out everywhere and run a clean reinstall on all your devices, this involves deleting the cache files of the app and will force an account wide resynchronization of your info. You can have a look at this guide for the steps relevant to each device.

Hope this helps. Keep us posted on how it goes.

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Playlist bug on both Android and Windows

Re: Playlist bug on both Android and Windows