Local files, iphone not synching, local files not showing up on iphone

MrNobodyAintHer — Wed, 14 Jul 2021 17:24:47 GMT

Plan

Premium

Country

United States

Device

(iPhone XR

Operating System

(iOS 14.6

My Question or Issue

This is very complicated I have 2 songs on my playlist from local files that I added to my playlist. The thing is my PC and my iPhone are on the same network but when I go to my settings and go to my local files on iPhone it says "No devices are currently available for syncing" I have premium. So when I go to download on my iphone it says 173 songs downloaded which there is 173 but when I go offline the local files I downloaded wont show up or end up in the playlist when I play it but it shows up on pc. Also it doesn't show the downloaded symbol next to it on PC that might be a sign. At this point idk what to do

Re: Local files, iphone not synching, local files not showing up on iphone

Alex — Thu, 15 Jul 2021 07:15:24 GMT

Hey @MrNobodyAintHer,

Thanks for reaching out about this in the Community!

If you're having troubles seeing and streaming local files from your mobile device, I'd first recommend making sure of the following:

Log out and back in your Spotify account on each device.
You're logged in to the same account on both your desktop and your mobile or tablet.
The Spotify app is not set to Offine on either device.
Both your desktop and mobile devices are connected on the same network connection.
The file types of your local files are supported by Spotify. You can find more info here.
In order to download local files to your mobile device, you'll need to have a Premium subscription. Find out how to check your subscription status.
There’s enough free space on the device’s memory (we recommend at least 1GB).
You have the latest version of the Spotify app installed (on both devices).
Your devices' firmware is up-to-date.
You can only download music and podcasts to a maximum of 5 separate devices for a maximum of 10,000 songs per device.
In your router settings, check that UPnP (Universal Plug and Play) is enabled.
Windows shows your network as private and not public.
Spotify is set as an exception in any firewall or internet security program.

If none of these do the trick, you can create a mobile hotspot on your mobile and connect your PC to this hotspot via wifi. Syncing the local files should then work.

Keep us posted.

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Local files, iphone not synching, local files not showing up on iphone

Re: Local files, iphone not synching, local files not showing up on iphone