https://community.spotify.com/t5/Your-Library/Arquivos-locais-n%C3%A3o-aparecem-no-celular/m-p/5235313#M14829 <P>Hey there <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/8166755">@fernandavms</a>,</P> <P><BR /> Thanks for the post! Hope you don't mind us replying in English, as that's the official language of the Community!</P> <P>&nbsp;</P> <P>If you're having troubles seeing and streaming local files from your mobile device, I'd first recommend making sure of the following:</P> <UL> <LI> <P>Log out and back in your Spotify account on each device.</P> </LI> <LI> <P>You're logged in to the same account on both your desktop and your mobile or tablet.</P> </LI> <LI> <P>The Spotify app is not set to Offine on either device.</P> </LI> <LI> <P>Both your desktop and mobile devices are connected on the same network connection.</P> </LI> <LI> <P>The file types of your local files are supported by Spotify. You can find more info <A href="https://support.spotify.com/using_spotify/features/listen-to-local-files/" target="_blank">here</A>.</P> </LI> <LI> <P>In order to download local files to your mobile device, you'll need to have a Premium subscription. Find out how to <A href="https://support.spotify.com/article/how-do-i-check-my-subscription-status/" target="_blank">check your subscription status</A>.</P> </LI> <LI> <P><A href="https://support.spotify.com/using_spotify/system_settings/storage-and-data-information/" target="_blank">There’s enough free space</A> on the device’s memory (we recommend at least 1GB).</P> </LI> <LI> <P>You have the latest version of the Spotify app installed (on both devices).</P> </LI> <LI> <P>Your devices' firmware is up-to-date.&nbsp;</P> </LI> <LI> <P>You can only download music and podcasts to a maximum of 5 separate devices for a maximum of 10,000 songs per device.</P> </LI> <LI> <P>In your router settings, check that UPnP (Universal Plug and Play) is enabled.</P> </LI> <LI> <P>Windows shows your network as private and not public.</P> </LI> <LI> <P>Spotify is set as an exception in any firewall or internet security program.&nbsp;</P> </LI> </UL> <P>If none of these do the trick, you can create a mobile hotspot on your mobile and connect your PC to this hotspot via wifi. Syncing the local files should then work.</P> <P>&nbsp;</P> <P>Hope this helps.</P> Thu, 15 Jul 2021 09:50:42 GMT Alex 2021-07-15T09:50:42Z https://community.spotify.com/t5/Your-Library/Arquivos-locais-n%C3%A3o-aparecem-no-celular/m-p/5235099#M14820 <P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>Brasil</P><P><STRONG>Device</STRONG></P><P>iPhone 11</P><P><STRONG>Operating System</STRONG></P><P>iOS 10</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>Estou tentando passar as músicas dos arquivos locais no celular e elas não aparecem, antes ficavam cinzas e o download não era feito. Depois de fazer várias outras coisas, desinstalei e instalei de novo o app no celular e piorou a situação: os arquivos locais nem chegam a aparecer. Tocam e estão na playlist do computador, mas, quando abro pelo celu<SPAN>lar, indica que não tem nada adicionado. Já tentei baixar pra ver se aparecia e nada aconteceu. O que faço? Obrigada desde já.</SPAN></P> Wed, 14 Jul 2021 20:28:53 GMT https://community.spotify.com/t5/Your-Library/Arquivos-locais-n%C3%A3o-aparecem-no-celular/m-p/5235099#M14820 fernandavms 2021-07-14T20:28:53Z https://community.spotify.com/t5/Your-Library/Arquivos-locais-n%C3%A3o-aparecem-no-celular/m-p/5235313#M14829 <P>Hey there <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/8166755">@fernandavms</a>,</P> <P><BR /> Thanks for the post! Hope you don't mind us replying in English, as that's the official language of the Community!</P> <P>&nbsp;</P> <P>If you're having troubles seeing and streaming local files from your mobile device, I'd first recommend making sure of the following:</P> <UL> <LI> <P>Log out and back in your Spotify account on each device.</P> </LI> <LI> <P>You're logged in to the same account on both your desktop and your mobile or tablet.</P> </LI> <LI> <P>The Spotify app is not set to Offine on either device.</P> </LI> <LI> <P>Both your desktop and mobile devices are connected on the same network connection.</P> </LI> <LI> <P>The file types of your local files are supported by Spotify. You can find more info <A href="https://support.spotify.com/using_spotify/features/listen-to-local-files/" target="_blank">here</A>.</P> </LI> <LI> <P>In order to download local files to your mobile device, you'll need to have a Premium subscription. Find out how to <A href="https://support.spotify.com/article/how-do-i-check-my-subscription-status/" target="_blank">check your subscription status</A>.</P> </LI> <LI> <P><A href="https://support.spotify.com/using_spotify/system_settings/storage-and-data-information/" target="_blank">There’s enough free space</A> on the device’s memory (we recommend at least 1GB).</P> </LI> <LI> <P>You have the latest version of the Spotify app installed (on both devices).</P> </LI> <LI> <P>Your devices' firmware is up-to-date.&nbsp;</P> </LI> <LI> <P>You can only download music and podcasts to a maximum of 5 separate devices for a maximum of 10,000 songs per device.</P> </LI> <LI> <P>In your router settings, check that UPnP (Universal Plug and Play) is enabled.</P> </LI> <LI> <P>Windows shows your network as private and not public.</P> </LI> <LI> <P>Spotify is set as an exception in any firewall or internet security program.&nbsp;</P> </LI> </UL> <P>If none of these do the trick, you can create a mobile hotspot on your mobile and connect your PC to this hotspot via wifi. Syncing the local files should then work.</P> <P>&nbsp;</P> <P>Hope this helps.</P> Thu, 15 Jul 2021 09:50:42 GMT https://community.spotify.com/t5/Your-Library/Arquivos-locais-n%C3%A3o-aparecem-no-celular/m-p/5235313#M14829 Alex 2021-07-15T09:50:42Z