topic Local Files not translating to Spotify (Desktop app) in Your Library

Local Files not translating to Spotify (Desktop app)

chardog — Fri, 01 Oct 2021 00:11:55 GMT

I recently uploaded my local files to my Spotify app on desktop and it seems there is an issue with grabbing the correct titles of all the songs.

Let me just say, this may not be a problem and Spotify may not be able to properly translate. For clarification, the songs I imported were Japanese albums. I didn't think Spotify would have an issue displaying Japanese characters since I have seen music on the app before with Japanese characters.

As of now, the songs all function correctly, however they all display questions marks in place of the characters.

Is there a way to fix this? Is it even a bug, or just simply impossible to do?

Thank you for the help

Re: Local Files not translating to Spotify (Desktop app)

Xenia — Tue, 05 Oct 2021 13:54:45 GMT

Hey @chardog,

Thanks for your post and welcome to the Community! We'll be happy to shed some light on the situation.

We suspect that the issue is hidden in the metadata of your files which is causing the titles to be displayed incorrectly within the Spotify app. There's another thread here, where a user experienced a similar issue importing files that have Cyrillic characters with a solution worth checking.

Basically what we're suggesting you to do is to try and rename the files on your system and then re-upload them, to see if that makes a difference.

Hope this does the trick for you, reach out if you need more help!