topic Re: Discover Weekly not refreshed in Your Library

Discover Weekly not refreshed

slavic207 — Mon, 20 Dec 2021 11:21:22 GMT

Plan

Premium

Country

Slovakia

Device

Huawei P20

Operating System

Android

My Question or Issue

Today the Discover weekly hasn't refreshed as usually for one of the Family members.

Yes, member was active last week and the app isn't offline, internet works, updates are allowed even on cellular but the DW hasn't refreshed even on WiFi. Streaming of not downloaded tracks or playlists also works. Just DW not refreshed.

Restarting Spotify app didn't help. ALso other users that follow this playlist can't see it as being updated.

Thank you

Re: Discover Weekly not refreshed

OneByBoo — Mon, 20 Dec 2021 11:46:53 GMT

Hi there @slavic207,

thanks for posting !

Can you please ask the user to check out their other devices (Desktop, Web, Mobile) to see if the Discover Weekly playlist has updated itself on any of them ?

Thanks for your cooperation 🙂

Re: Discover Weekly not refreshed

slavic207 — Mon, 20 Dec 2021 19:23:23 GMT

Tried on different device with web player. Fresh logon, web player never used there.
No success. The DW still isn't refreshed.

Re: Discover Weekly not refreshed

Alex — Thu, 23 Dec 2021 08:28:55 GMT

Hey @slavic207,

Thanks for the reply.

Can you let us know if the DW playlist is still not refreshed and when was the last date it had been refreshed?

Looking forward to your reply.