topic Re: Genres and mood filter for liked songs not scrolling to the left in Your Library

Genres and mood filter for liked songs not scrolling to the left

Marisol3030 — Sun, 27 Feb 2022 06:04:47 GMT

Student Plan/Premium

Country

USA

Device

Google Pixel 4

Operating System

Android 12

My Question or Issue

It won't let me scroll to the left to see my other genres, a few weeks ago i could still scroll to see all of them. I have reinstalled and cleared the cache several times.

Re: Genres and mood filter for liked songs not scrolling to the left

OscarDC — Sun, 27 Feb 2022 19:15:17 GMT

Hey @Marisol3030,

Thank you for reaching out to the Community and welcome.

We understand you’ve already tried some troubleshooting steps including reinstalling. However, we’d like to suggest a clean reinstall as this is more thorough than a regular one and can be helpful to get rid of any cache that might be causing trouble.

If the issue still persists, would you mind trying on a different device if possible? This could give us a better look at the issue.

We'll be on the lookout for your next response.

Re: Genres and mood filter for liked songs not scrolling to the left

Morningflower_5 — Wed, 02 Mar 2022 16:39:53 GMT

Hi so I've also been having this problem at first just couldn't scroll now it's all jumbled up. I've done just about everything clean Uninstall, clear catches and data, I've restarted my phone. I also have a ton of storage so it's not a storage problem. Can someone please help me out here cause I have no clue what to do.

Re: Genres and mood filter for liked songs not scrolling to the left

eatinchapstick — Wed, 02 Mar 2022 22:38:00 GMT

Also having this problem, did you ever figure it out?

Re: Genres and mood filter for liked songs not scrolling to the left

Morningflower_5 — Wed, 02 Mar 2022 22:44:40 GMT

No I'm hoping someone on here knows how to fix it.

Re: Genres and mood filter for liked songs not scrolling to the left

eatinchapstick — Wed, 02 Mar 2022 23:40:31 GMT

Hey, the clean reinstall did not solve this issue. My girlfriend has an iPhone and most current Spotify version and does not have this issue. Perhaps it is Android specific?

Re: Genres and mood filter for liked songs not scrolling to the left

eatinchapstick — Wed, 02 Mar 2022 23:47:13 GMT

Hey, the clean reinstall did not solve this issue. My girlfriend has an iPhone and most current Spotify version and does not have this issue. Perhaps it is Android specific?

Re: Genres and mood filter for liked songs not scrolling to the left

Alex — Tue, 15 Mar 2022 09:22:36 GMT

Hey folks,

Thanks for your posts.

The right folks at Spotify are aware of this issue and are working on a fix. We don't have an exact timeframe for this yet, so we'd recommend keeping your app up to date.

As far as we're aware, this issue is present only on Android devices. Some community members have reported that after updating to version 8.7.6 this issue has been resolved for them.

If you're running this version or newer and still experiencing the issue, can you please let us know:

your device model and OS version
your Spotify version

This will help the teams working on it.

Cheers!

Re: Genres and mood filter for liked songs not scrolling to the left

AlbytheBean — Mon, 07 Mar 2022 14:57:29 GMT

Hey, I also have this problem. My device is a Samsung Galaxy S8, Android Version 9. Spotify is a Premium Duo Plan, App Version 8.7.8.1206.

Re: Genres and mood filter for liked songs not scrolling to the left

Yordan — Tue, 08 Mar 2022 08:12:51 GMT

Hi @AlbytheBean,

Thanks for sharing these details with us.

We've forwarded this info to our developers who'll investigate further. Rest assured we'll let you know as soon as there are any updates on the matter. In the meantime, make sure to keep the app up to date.

The Community is always here if there's anything else you need assistance with.

Cheers!

Re: Genres and mood filter for liked songs not scrolling to the left

naangelo — Sun, 13 Mar 2022 01:37:11 GMT

Not working on my Pixel 6 Android 12 either.

Re: Genres and mood filter for liked songs not scrolling to the left

eatinchapstick — Sun, 13 Mar 2022 05:54:17 GMT

Galaxy S21, Android version 12, Spotify version 8.7.10

The problem is continuing. It's interesting because there is a similar menu feature in the "Your Library" window that has "Playlists", "Artists", etc. buttons. This menu seems to function just fine, it scrolls to the left normally. However, in the "Liked Songs" window the genres still don't budge even after a clean reinstall. Thanks again for your help. Obviously it's not the end of the world, but it would be cool if it worked.

Re: Genres and mood filter for liked songs not scrolling to the left

Kurtla — Wed, 23 Mar 2022 22:16:45 GMT

I'm having the same issue on my OnePlus 9 Pro with the latest version of Spotify installed. I am a premium user and I use this feature regularly so I hope there's a fix soon. I would also love the ability to filter songs by any keyword or genre.

Re: Genres and mood filter for liked songs not scrolling to the left

areinoza — Sun, 10 Apr 2022 17:33:55 GMT

Not working on my Pixel 6 Android 12 either.

Re: Genres and mood filter for liked songs not scrolling to the left

naangelo — Sun, 10 Apr 2022 17:35:04 GMT

Update: this feature is now working on my phone.

🎊

Re: Genres and mood filter for liked songs not scrolling to the left

Alex — Mon, 11 Apr 2022 06:35:28 GMT

Hey folks,

@naangelo, glad to hear that this is working again 🙂

@areinoza, can you let us know which version of the Spotify app you're currently running?

Cheers.

Re: Genres and mood filter for liked songs not scrolling to the left

mishal153 — Wed, 20 Apr 2022 07:16:56 GMT

Seeing this issue on

Spotify version: 8.7.22.1125

Android version: 9

Device: Huawei Nova 3i

Re: Genres and mood filter for liked songs not scrolling to the left

eatinchapstick — Wed, 20 Apr 2022 20:50:39 GMT

Hi! Galaxy s21 it works now! Most current Spotify version!

THANKS

Re: Genres and mood filter for liked songs not scrolling to the left

angoose42 — Mon, 25 Apr 2022 20:50:18 GMT

I been having this issue for about a month now on my Google pixel 5.

Spotify version: 8.7.22.1125

Android version: 12

Re: Genres and mood filter for liked songs not scrolling to the left

Jeremy — Tue, 26 Apr 2022 09:00:15 GMT

Hi there folks,

Thank you for your replies in this thread and for the provided information.

We've passed all of the information to the right team that will continue to investigate this.

If we can help you with anything else in the meantime we're always one post away 🙂

Cheers!