topic Re: Duplicate blends/ Not working in Your Library

Duplicate blends/ Not working

Kinheed — Wed, 09 Mar 2022 23:39:53 GMT

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

A friend and I recently added each other to a blend playlist. Now, on both of our accounts, there are two blend playlists listed, neither of which work. Whenever the playlist is clicked there is a message saying that it couldn't find the playlist and there is no option buttons available to leave blend or delete blend because of this. I have uninstalled (removing app data as well) and reinstalled on both my phone and my computer. How do we get rid of these playlists and start over?

Re: Duplicate blends/ Not working

sunchip_n — Thu, 10 Mar 2022 01:40:28 GMT

im having this same issue 😞

Re: Duplicate blends/ Not working

sunchip_n — Thu, 10 Mar 2022 01:43:58 GMT

i also cant leave a blend, the only option i have is to pin it, weird

Re: Duplicate blends/ Not working

iolite — Thu, 10 Mar 2022 02:14:46 GMT

me too 😢

Re: Duplicate blends/ Not working

OscarDC — Thu, 10 Mar 2022 14:39:50 GMT

Hey folks,

Thank you for reaching out to the Community.

The Blend playlist mixes the music taste of all the users involved. You can leave it at any time by hitting the 3 dot menu on it. However, if the playlist is not opening to follow the process, it might be some cache interfering with the proper function of the app.

We understand you’ve already tried some troubleshooting steps including reinstalling. However, we’d like to suggest a clean reinstall as this is more thorough than a regular one and can be helpful to get rid of any cache that might be causing trouble.

If the issue persists, could you include some screenshots where we can see the error message? This will give us a better look at the issue to help you further.

We'll be on the lookout.

Re: Duplicate blends/ Not working

Kinheed — Thu, 10 Mar 2022 14:57:29 GMT

I did the clean Uninstall and still no luck. I attached screenshots of the
duplicate playlists and the swirly green loading icon that appears and
never goes away when I click either of the playlists. When I used the
version on my desktop, it will do the same, but then pull up a screen
saying "could not find playlist" and giving me no options to delete it or
leave the blend. I've also tried selecting the playlist and pressing the
delete key on my keyboard. That also did not work.

Re: Duplicate blends/ Not working

Mastumar — Thu, 10 Mar 2022 15:22:01 GMT

I'm having the same issue

Re: Duplicate blends/ Not working

97brodriguez — Thu, 10 Mar 2022 17:19:54 GMT

Similarly having the same issue after a clean reinstall ^

Re: Duplicate blends/ Not working

vas_ — Thu, 10 Mar 2022 23:49:10 GMT

Your playlist get API is erroring out and returning a HTML 502 error. Try opening a blends playlist in the web player and check the console.

Re: Duplicate blends/ Not working

Kinheed — Fri, 11 Mar 2022 00:27:29 GMT

tried opening in browser. same result as in the app

Re: Duplicate blends/ Not working

dhpatterson19 — Fri, 11 Mar 2022 05:30:27 GMT

Same issue here. I have created multiple and can get that the blend screen that you can share on social media but no playlist.

Re: Duplicate blends/ Not working

mellansquare — Fri, 11 Mar 2022 12:42:12 GMT

Same here, have tries the clean reinstall instructions from Spotify and it didn't fix the issue.

Re: Duplicate blends/ Not working

Yordan — Sat, 12 Mar 2022 09:53:03 GMT

Hey everyone,

Thanks for your replies so far.

This is currently being investigated by our tech folks, so in the meantime, we'd recommend keeping the app up to date.

A few users in a similar thread here report that the issue has been fixed. Could you check if the Blends are now working for you as well?

Keep us posted on this.