topic Re: Missing Playlist in Your Library

Missing Playlist

plakcalanlaptop — Tue, 19 Apr 2022 07:37:02 GMT

I have an issue with one of my playlist. I created a playlist called "07.04.2022 Mavi" (or it was something like that) and I cannot find it anywhere. It was perhaps the most important playlist to me. How can I find it?

Re: Missing Playlist

Elena — Wed, 20 Apr 2022 14:56:17 GMT

Hey @plakcalanlaptop,

Thanks for coming to the community.

Could you try looking for the playlist under the section "Recover playlists" on your account page here? You can also find more on the "Recover playlists" topic on this support page.

If you don't find the playlist there, can you tell us if it's not visible on all multiple devices?

Keep us posted,

Cheers!

Re: Missing Playlist

AudioBookLover — Wed, 20 Apr 2022 18:26:35 GMT

I have a similar issue and i can't contact anyone on support... I created this playlist https://open.spotify.com/playlist/1oQo9JFjfT7BOgWdFaEEkB?si=9639823803bc48bb but except me, nobody can find it on the search. The same with all of my lists... and i have checked "make my lists public" what's going on with my playlists?

Re: Missing Playlist

plakcalanlaptop — Wed, 20 Apr 2022 20:47:51 GMT

Hello Elena,

Thank you for your reply.
I tried “Restore Playlists” just before I post here but unfortunately there’s nothing there. And also it is not visible in any device, like it did not exist at all 😞

Re: Missing Playlist

Elena — Thu, 21 Apr 2022 09:38:57 GMT

Hey @plakcalanlaptop,

Sorry to hear you're not fining the list. You can contact our support team to get further assistance here. They should be able to help you find the lost playlist.

Also hi to @AudioBookLover, thank you for your question.

It takes a little bit of time before the playlists are fully searchable via the Search in the app. We'd ask you for a little bit more patience. In the meantime you could share your new playlists just like you did right now - via the link. More on the exact sharing process is described here.

Cheers!