topic Re: Search Issue - Cannot find a song in Your Library

Search Issue - Cannot find a song

ssray23 — Tue, 24 Dec 2019 12:00:09 GMT

Plan

Premium

Country

India

Device

(iPhone 7)

Operating System

(iOS 13)

My Question or Issue: There is a track named "Adure Din" which is in one of my playlists. If I do a search on this track name in the Spotify app, no results are returned. Is this a bug? Please see the attached screenshots:

The search returns no results:

Search returns no result

But, the song exists in Spotify Library and my playlist:

Song exists in Spotify Library and my playlist

Re: Search Issue - Cannot find a song

Luan — Thu, 26 Dec 2019 15:27:31 GMT

Hey, @ssray23
Welcome to Spotify Community and thanks for reaching out here!

Firstly I've just got a question: Can you play the song or it is greyed out on your playlist?

Keep me posted!

Kind Regards,

hezorg

Re: Search Issue - Cannot find a song

ssray23 — Thu, 26 Dec 2019 16:02:54 GMT

Yes, I can play the song.

Re: Search Issue - Cannot find a song

ssray23 — Thu, 26 Dec 2019 17:35:01 GMT

I just tried searching for the same song again and voila, it now shows up in the search results..
Wondering, if it was just an index build delay.

Re: Search Issue - Cannot find a song

Luan — Fri, 27 Dec 2019 02:33:04 GMT

Hey again, @ssray23

Thanks for keeping us in the loop and glad to hear this did the trick.

Don't hesitate to give us a shout if there's anything else we can help with. We'll be happy to lend a hand.

Have a great day 🙂