Unplayable songs

Chbiertje — Sun, 08 May 2022 06:18:39 GMT

Plan

Premium

Country

The Netherlands

Device

iPhone XS max

Operating System

iOS, Windows 10

I accidentally hid 2 of my favourite songs in a playlist, now I can't play them even when I search for them individually (so not in a playlist). I tried everything: logging in and out, deleting the app, unhide button doesn't work, on my desktop it won't play the songs either. It says that I need to enable the song on my phone again to play it.

The button was next to place in queue, this is really annoying since u can't unhide the songs.

Does someone have a solution?

(Picture is in Dutch but it says: Allow playback for this song. If I click it nothing happens)

Re: Unplayable songs

Alex — Sun, 08 May 2022 10:50:38 GMT

Hey there @Chbiertje,

Thanks for the post.

You should allow playback of the song by clicking the button from the screenshot. After that go to the Artist page on Mobile, click the 3-dot menu and make sure that Spotify is allowed to play that Artist (Click "Allow to play this").

Sometimes you may accidentally block the artist as well, which won't allow you to play any of their songs even on other devices.

Let us know if that helps 🙂

topic Unplayable songs in Your Library

Unplayable songs

Re: Unplayable songs