topic Re: Downloads wont load in Your Library

Downloads wont load

McDusty69 — Mon, 16 May 2022 00:59:56 GMT

When i get in my car and try to load my downloaded music it takes forever to load and i have to turn off both my wifi and cellular data for it to load.

Plan

Premium

Country

USA

Device

Samsung Galaxy S22 Ultra (Verizon)

Operating System

Android 12

One UI 4.1

Re: Downloads wont load

Jeremy — Wed, 18 May 2022 11:45:07 GMT

Hi there @McDusty69,

Thank you for reaching out to the Community. Let's take a closer look into this.

To start with, can you make sure that you don't have Offline Mode enabled? You can check how you see that in this article under Switch on Offline Mode.

We'll be on the lookout for your reply 🙂

Take care!

Re: Downloads wont load

McDusty69 — Wed, 18 May 2022 15:23:02 GMT

I see how that is a solution to my problem, but it doesn't fix my issue. I'm just wondering why something that's downloaded onto my phone needs internet to be displayed on my phone when I can just turn off my internet to see it. I shouldn't have this issue to begin with

Re: Downloads wont load

Alex — Thu, 19 May 2022 06:13:47 GMT

Hey there @McDusty69,

Thanks for the reply.

Offline music on Spotify is meant to be played only in Offline Mode. Once this is switched on the app doesn't look for a network connection and loads downloaded content from the Spotify cache. If Offline Mode is disabled the app will search for a network, be it WiFi or mobile, and this will make content load slowly. This is because the app will always try to stream content when online, even if the songs or podcasts are already downloaded, in order to get the latest version of any playlist.

Hope this clears things up 🙂

Re: Downloads wont load

McDusty69 — Tue, 24 May 2022 17:05:46 GMT

I do know how to turn offline mode on and how it solves my issue. But I don't think I should have to go offline for local files to be viewed on my phone