topic Re: Forgotten Playlist doesn in Your Library

Forgotten Playlist doesn

Grindhouse — Tue, 17 May 2022 15:33:11 GMT

Plan

Premium

Country

Germany

Device

Windows Client / Mac Client / IPhone

Operating System

IOS 15.4.1 / Windows 10 21H2 / macOS Monterey 12.3.1

My Question or Issue

A friend of mine found one of my public playlists on my profile wich didn't show up on my clients (doesnt show up on profile and library)

If i search for it, i also cant find it. Another friend of mine also cant see it, but everybody can see it via link..

https://open.spotify.com/embed?uri=spotify%3Aplaylist%3A7Lhtty27eaPM1x3loym9fa

Hope someone can tell me what is goin on there, i really wanna get this playlist back to my library...

Re: Forgotten Playlist doesn

Vasil — Wed, 18 May 2022 14:54:52 GMT

Hey @Grindhouse,

Your playlist should be visible on the left panel of the desktop app.
If you find it, right click on it and select 'Add to profile'.

If this doesn't work as intended, please attach a screenshot and we'll take a closer look from our end.
Many thanks!

Re: Forgotten Playlist doesn

Grindhouse — Sun, 22 May 2022 10:23:04 GMT

Here are the screenshots of my desktop client..

cant find my playlists at all..

also if i open all my folders some playlists & folders disappear 🤔

hope u can help me there..

Re: Forgotten Playlist doesn

Grindhouse — Sun, 22 May 2022 10:32:42 GMT

Cant add or delete from/to -> profile/library the lost playlist..

Re: Forgotten Playlist doesn

Yordan — Thu, 26 May 2022 13:35:09 GMT

Hi @Grindhouse!

This appears to be a syncing issue, so we'd recommend getting in touch with the folks over at Customer Support and requesting to be forwarded to our highest support tier so they can look into it. Feel free to also link them this thread for context.

Hope you get this sorted out soon. Don't hesitate to reach out to the Community again if anything else comes up.

Take care.