topic Playlists in Your Library

Playlists

suesue87 — Tue, 24 May 2022 09:41:14 GMT

Plan

Free

Country UK

Device

(iPhone 12

My Question or Issue

I have playlists created on my free Spotify account which will play via my TV, but when I ask Alexa to play the same lists, it won’t play them all, some will only play for a few seconds?

Don’t understand why TV will play but not Alexa although signed into my account.

thanks

Re: Playlists

Alex — Wed, 25 May 2022 08:38:28 GMT

Hey there @suesue87,

Thanks for the post.

Alexa should have no issues playing your playlists. In this case I'd recommend the following:

Unlinking your Spotify account from the speaker
Performing a Factory reset on the speaker
Re-linking your Spotify account.

You can find more information on how to do this here.

Hope this helps. Don't hesitate to reach out again if you have questions.