topic Re: Can't Download Local Files from Laptop onto Phone in Your Library

Can't Download Local Files from Laptop onto Phone

JustJoanna13 — Tue, 17 May 2022 18:14:43 GMT

Plan

Premium

Country

United States

Device

(iPhone 13, HP Laptop)

Operating System

(iOS 10, Windows 10)

My Question or Issue

I can't seem to download my local files from my laptop onto my phone. I've tried putting them on the same network and am able to add my local files onto the laptop. However, when I go to the Local Files settings on my iPhone, it only wants to sync with my apple music and not my laptop. I've tried redownloading the app to see if that would help and that just made it worse. Does anyone have any ideas on how I can get the local files on my phone?

Re: Can't Download Local Files from Laptop onto Phone

Alex — Thu, 19 May 2022 07:24:11 GMT

Hey there @JustJoanna13,

Thanks for reaching out about this in the Community!

First of all, head to your iPhone's settings Privacy > Local Network and make sure Spotify is allowed to access local network. Open the Spotify app afterwards, go to Settings > Local Files and switch on Enable sync from desktop (feel free to adjust your other preferences as well while you're at it), then reboot your phone. Download the playlist once your phone boots back up.

Hope this helps. Let us know how it goes.

Cheers!

Re: Can't Download Local Files from Laptop onto Phone

Greninka — Fri, 20 May 2022 08:22:55 GMT

My "Enable sync from desktop" setting has entirely disappeared. The only option in the Local Files section now is "Show audio files from this device". wth is this company?

Re: Can't Download Local Files from Laptop onto Phone

rainingbabies — Wed, 25 May 2022 05:22:54 GMT

what this guy said^^ this change seems to suggest that you can add them from your files app from your phone but there’s no clear way on how to

Re: Can't Download Local Files from Laptop onto Phone

OscarDC — Tue, 07 Jun 2022 21:39:10 GMT

Hey folks,

Thank you for keeping in contact and for the info shared.

We apologize for the confusion about this. Recently, the Local files importing process has changed to a more simplified version of it on Android and iOS. It is called "Local files discovery" and it can import the audio files stored on your device so you can play them in your app.

You can check all the information and how to do it in this article.

Hope this helps. If you have any additional questions, don't hesitate to ask.

Re: Can't Download Local Files from Laptop onto Phone

ab4ker — Wed, 08 Jun 2022 19:17:04 GMT

I think I ran into this issue in the past. What worked for me was putting the local files in a private playlist on my computer and liking the playlist. You might also try using the files app on your iPhone (if you've linked it with your google drive/dropbox that you've got those files stored) and looking for "local files" under the downloaded section of Spotify on your phone.

Local files from my pc doesnt work on my cellphone

tomatinbombin — Sat, 26 Oct 2024 19:58:10 GMT

Plan

Premium

Country

Chile

Device

Samsung s20

Operating System

Android - Windows 10

My Question or Issue

Hi, i upload to my local files from my computer this 2 playlists (one of geordi greep and other of mac) and when i tried to download the playlist on my cellphone, doesnt work and dont let me listen the playlist, idk if someone knows how to fix this. I change a config of my firewall to let spotify tranfer data or something like that and the archives work correctly on my pc. Please help!!! 😞