topic Liked playlists not adding to library in Your Library

Liked playlists not adding to library

geekygamergal — Tue, 31 May 2022 14:27:29 GMT

Plan

Free/Premium

Country USA

Device

Operating System

Windows 10

My Question or Issue

My library has not been saving playlists. I click the heart and it says its added but it is not in the list.Example:

I have tried different browsers as well. Firefox and Edge.

Re: Liked playlists not adding to library

Taylith — Wed, 01 Jun 2022 07:51:58 GMT

Hello @geekygamergal

Sorry to hear you're having issues with saving playlists.

Is there a way you could try using the desktop app instead of on the browser?

Alternatively you can try :

using a different device
connecting a different network
trying an incognito/private window.

I'll be waiting to hear from you again .

Thank you.

Re: Liked playlists not adding to library

geekygamergal — Wed, 01 Jun 2022 14:57:25 GMT

Hmm, Not wanting to use an app. Rather use a browser..and it did work for weeks until recently.

using a different device-not an option
connecting a different network-not an option
trying an incognito/private window-tried that. Doesn't work unfortunately.

Re: Liked playlists not adding to library

Taylith — Wed, 01 Jun 2022 17:23:04 GMT

Hello once again.
I understand the measures I had suggested may be a bit of a stretch but they really would help.
There has not been any other reports of this issue so the more I know about it, the better.
In the meantime though, I will look into it more and be sure to reply as soon as I get any info.
Thanks.