Invisible public playlist

holawlo — Tue, 31 May 2022 12:57:10 GMT

Plan

Premium

Country

Poland

Device

Samsung A52s, pc

Operating System

Android , Windows 10

My Question or Issue

I have a public playlist that disappeared from my profile. I can't add anything to it by clicking on a song 'Add to playlist', I don't see it in my own library, it's not visible on my profile among other public playlists.
However, person who saved it to his library, can still see it. He sent me the link and I am able to play, edit the playlist etc. but it still does not appear in my library. In recover playlists neither. I would like to see this playlist in my library (as it is my own, created by me). Anyone knows the reason why I can't?
Link to the playlist (where you can also see me as an owner)
https://open.spotify.com/playlist/43X75XcwFxlxIjCTB4pHGY?si=098d52578aeb4d8a

Re: Invisible public playlist

OscarDC — Wed, 01 Jun 2022 14:07:34 GMT

Hey @holawlo,

Thank you for reaching out to the Community and welcome.

As you mentioned that the followers can still see the playlist, it's possible that the playlist was deleted by mistake. When a playlist is deleted, it disappears from your profile and library, but it's still accessible with the link.

First, we'd recommend following the recovery process again in an incognito window, making sure you're logged into the right account. You can find the process here. However, if the playlist is not there again, it's possible that it may have been deleted more than 90 days ago and is not showing up on your end.

But there's nothing to worry about. The deleted playlist can be recovered by our Customer Support team. Just contact them through any of these channels so they can check your individual account and help you further.

Hope this helps. If anything else comes up, the Community will be here for you.

Cheers!

topic Re: Invisible public playlist in Your Library

Invisible public playlist

Re: Invisible public playlist