topic Re: playlist issues in Your Library

playlist issues

jinx3 — Tue, 28 Jun 2022 01:03:19 GMT

Plan

Premium

Country
USA

Device

iPhone 7

Operating System

iOS 10?? i think

My Question or Issue
my phone uninstalled spotify, then a few of my playlists just got deleted for no reason. i changed my pass and was able to recover them via laptop but it was very weird and alarming. did this happen to anyone else?

Re: playlist issues

Kidinnu — Tue, 28 Jun 2022 10:17:55 GMT

similar issue here. I have a 3000+ songs playlist that doesn't sync and shows empty on other devices. If I loose this I'm done.

Re: playlist issues

Dian — Wed, 29 Jun 2022 06:33:50 GMT

Hey @Kidinnu and @jinx3,

Thanks for posting in the Community.

Could you tell us more about the experience you had?

We'd also need the device's brand/model and operating system. A link to the big playlist would also be helpful.

On another note, could you make sure you are logged in on the right account? Here is how to find out if you have multiple accounts causing confusion.

Keep us posted,

Cheers!