topic My playlist dissapeared in Your Library

My playlist dissapeared

qckey — Mon, 18 Jul 2022 15:57:07 GMT

Plan

Premium

Country

Poland

Device

(Samsung Galaxy A8 / laptop)

Operating System

(Android / Windows 10)

My Question or Issue

When I'm using Spotify at phone, there is one of my playlist gone. But when I logged in on laptop (via Mozilla), I can still use this playlist. Why I can't find it on my phone? Please help! I want this list again on my phone.

Re: My playlist dissapeared

Vasil — Tue, 19 Jul 2022 08:46:31 GMT

Hey @qckey,

Thanks for posting in the Community!
Playlists should sync across all your devices.
If this is not the case, we may try forcing the sync manually to see if that makes any difference.
In order to achieve this, on your phone, log out of Spotify and then back in twice in a row.

Let us know how it goes 🙂

Re: My playlist dissapeared

qckey — Tue, 19 Jul 2022 18:10:27 GMT

Unfortunatelly this doesn't work. Still on Spotify on the phone I can't find the playlist and on computer, I can see it.

Re: My playlist dissapeared

Vasil — Wed, 20 Jul 2022 06:43:04 GMT

Hey again @qckey,

Would you mind sharing with us your OS & Spotify versions (on mobile) :?
We'd also recommend trying out one complete clean reinstall of the app to see if that would change anything.
We'll be on the lookout for your response 🙂