topic Re: Web player queue has vanished in Your Library

Web player queue has vanished

QuaiTex — Fri, 29 Jul 2022 09:23:29 GMT

I have been using the Spotify Web Player successfully in Edge for over 6 months, I changed to Edge after having constant issue in Chrome with songs stopping after 6 seconds, but Edge was rock solid...... Until today!
Now my queue works in that it shuffles songs and plays them, but it shows nothing useful, just a queue full of single music notes and 0:00 time.
All songs show this way, so I have no idea what is in the queue or what is comiong next.

I have tried clearing the cache, and I have tried playing different playlists, it's the same result on all.

Any thoughts?

Re: Web player queue has vanished

OscarDC — Fri, 29 Jul 2022 17:55:24 GMT

Hey @QuaiTex,

Thank you for reaching out to the Community. We moved your post from Chats to the help boards as its content fits better here.

To keep investigating your case, could you check if using an incognito/private window makes any difference? If not, would you mind re-deleting all browser cache but from both browsers and trying again?

If the issue persists, and if possible, could you test it using a different network connection? In case you don't have another available, you can use a mobile data hotspot to try it.

We'll be on the lookout.

Re: Web player queue has vanished

QuaiTex — Mon, 01 Aug 2022 10:14:59 GMT

Hello OscarDC,

As quickly as it occured, it fixed itself again.
Started the PC today and the queue is back and working.

Cheers