topic Re: Playlist containing my copy and pasted liked songs is empty on anything except desktop app in Your Library

Playlist containing my copy and pasted liked songs is empty on anything except desktop app

Ami12 — Mon, 21 Nov 2022 17:16:19 GMT

Plan

Premium

My Question or Issue

playlist containing my copy and pasted liked songs is empty on anything except desktop app. How do I fix this?

Re: Playlist containing my copy and pasted liked songs is empty on anything except desktop app

MihailY — Tue, 22 Nov 2022 10:10:52 GMT

Hey @Ami12,

Thanks for reaching out.

If you feel comfortable sharing it, a link to the playlist in question will help us to investigate the issue further. Otherwise, we'd suggest sending it to a friend to check whether the issue persists in their account as well.

Keep us posted.

Re: Playlist containing my copy and pasted liked songs is empty on anything except desktop app

Ami12 — Tue, 22 Nov 2022 10:43:43 GMT

The playlist is empty in my friend's account.

https://open.spotify.com/playlist/3zMf5kEEVYtqzRQykOhpe9?si=vAQO2h4NRXmYGLoSGrBVbw&utm_source=copy-link

Re: Playlist containing my copy and pasted liked songs is empty on anything except desktop app

Eni — Tue, 22 Nov 2022 23:38:19 GMT

Hey @Ami12,

Thanks for your reply.

We tried this on our end and we couldn't replicate the issue your friend's having with your playlist.

In this case, would you mind asking them to share a screenshot of what they're seeing on their end? You can attach it to your next response by using the Insert image option in the post editor. Make sure not to send any private info.

On another note, we'd like to know if they could open it on other devices and if they're having issues only on a specific one or all of them.

Keep us posted.

Re: Playlist containing my copy and pasted liked songs is empty on anything except desktop app

Ami12 — Wed, 23 Nov 2022 05:53:41 GMT

Re: Playlist containing my copy and pasted liked songs is empty on anything except desktop app

Eni — Wed, 23 Nov 2022 20:26:03 GMT

Hey there @Ami12,

Thanks for your reply.

Could you let us know if this happens with other playlists too or only with this specific one?

On another note, would you mind creating a new playlist and copy your Liked songs there to see if the same happens?

Let us know how it goes.

Re: Playlist containing my copy and pasted liked songs is empty on anything except desktop app

Ami12 — Wed, 23 Nov 2022 22:50:29 GMT

Ive tried copying liked songs to a new playlist and it didnt work. Empty just like in this playlist.

Re: Playlist containing my copy and pasted liked songs is empty on anything except desktop app

Alex — Thu, 24 Nov 2022 11:11:03 GMT

Hi there @Ami12,

Thanks for the post.

Can you let us know how many songs you're trying to copy over? On another note, try selecting 5 song from your liked songs, right-click and select "Add to playlist". Does that work at all or is the playlist empty?

Keep us posted on how you get on.

Re: Playlist containing my copy and pasted liked songs is empty on anything except desktop app

Ami12 — Thu, 24 Nov 2022 12:09:03 GMT

About 2300 songs. With few songs it does work occasionally

Re: Playlist containing my copy and pasted liked songs is empty on anything except desktop app

Dian — Fri, 25 Nov 2022 07:14:23 GMT

Hey @Ami12,

Thanks for the reply.

Could you try adding the Liked Songs to a different playlist in smaller chunks? Start with 5 and then move on to bigger numbers. How did that go?

Keep us posted,

Cheers!

Re: Playlist containing my copy and pasted liked songs is empty on anything except desktop app

Ami12 — Fri, 25 Nov 2022 09:23:35 GMT

Tested your suggestion twice. Once with a new playlist, which worked. Secondly, with the same old playlist which didn't work.

Re: Playlist containing my copy and pasted liked songs is empty on anything except desktop app

Eni — Fri, 25 Nov 2022 22:04:17 GMT

Hey @Ami12,

Thanks for your reply.

Just to confirm, could you copy all your Liked songs to the new playlist? Also, could you share that playlist successfully with your friends? If so, let us know if there's anything else we can help you with.

We'll be waiting for your reply.

Re: Playlist containing my copy and pasted liked songs is empty on anything except desktop app

Ami12 — Sat, 26 Nov 2022 07:50:58 GMT

After i copied a chunk to a new playlist i tried copying every other liked song (ctrl+a) and it worked, my friend confirmed it also worked on their end. When i copy everything at the same time playlists (old and new) still display that they are empty on everything but PC.

Re: Playlist containing my copy and pasted liked songs is empty on anything except desktop app

AlejaR — Mon, 28 Nov 2022 00:01:09 GMT

Hey @Ami12,

Thanks for your reply and for the info shared.

In this case, we really appreciate the time you took to report this to us. Since this is something we couldn't replicate from our end, and since there are no similar reports about this, we can provide a timeframe for this to be fixed.

Mean while, we'd suggest to keep using the suggested workaround, so you can share this playlist successfully. We'd also recommend keeping your app up to date, so you don't miss out on any developments.

We hope you found this helpful. We're always here to help.