topic Re: Local Audio Files won't display in Your Library

Local Audio Files won't display

Altitude23 — Thu, 24 Nov 2022 22:54:11 GMT

Plan

Premium

Country

Canada

Device

Google Pixel 6 Pro

Operating System

Android 13

My Question or Issue

I'm trying to get local audio on my playlists but, once I turn on 'show local files', the Local Files' playlist returns no results. I've tried moving the files to my Androids 'Music' folder (normally it would be in 'Downloads'), tried clearing the app's cache and data, and reinstalling the application to no success.

Re: Local Audio Files won't display

Alex — Sat, 26 Nov 2022 14:26:25 GMT

Hey there @Altitude23,

Welcome to the Community!

I recommend going through each point in the section Local File not playing in this FAQ here in order to troubleshoot why this is happening.

Hope this helps 🙂

Re: Local Audio Files won't display

Altitude23 — Mon, 12 Dec 2022 19:26:40 GMT

Hey Alex,

Thanks for providing. From what I read, I followed instructions exactly so it's likely that it's from an unofficial source? How would you determine the source/which sources are supported?

This is also news to me, as my local files show up in my Galaxy A21 with no issue.

Re: Local Audio Files won't display

Lyubka — Tue, 13 Dec 2022 08:15:44 GMT

Hey @Altitude23,

Thanks for getting back to us!

In case you followed the instructions and you're still experiencing this, we'd recommend to check Spotify's permissions in Android settings, make sure that the 'Photos and videos' permission is allowed.

Hope this helps. Let us know how it goes.

Re: Local Audio Files won't display

Altitude23 — Tue, 13 Dec 2022 18:45:56 GMT

Hi Lyubka,

I'm glad to report that this permission is exactly what fixes this issue. I'm wondering why this is not the default when switching 'show local files' on? Must be a versioning issue, but thanks for the information.

Carpe Diem

Re: Local Audio Files won't display

Lyubka — Wed, 14 Dec 2022 07:07:45 GMT

Hey @Altitude23,

Thank you for your reply and confirmation.

We're glad to hear that everything works as it should for you again 🙂

If you ever have any other questions in the future, feel free to post in the Community again,

Cheers!