topic Re: Playlist keeps restarting from the first song without prompting - why? in Your Library

Playlist keeps restarting from the first song without prompting - why?

Wed, 04 Jan 2023 13:18:36 GMT

When playing a song from a playlist (no matter where in the playlist the song is ordered), the play queue seems to reset back to the very start of the playlist. If I leave the Play Queue window open, I can see it reset by itself without my having touched anything. It started happening intermittently a couple of weeks ago, but has worsened and is now happening almost every single time a song plays. It's happening on most playlists (and Liked Songs) rather than on any one in particular.

Re: Playlist keeps restarting from the first song without prompting - why?

kaworu_bloodpaw — Wed, 04 Jan 2023 15:39:40 GMT

Hey there!

To help troubleshoot, could you please let me know what device this problem is occurring on?

Thanks

Re: Playlist keeps restarting from the first song without prompting - why?

ybo21 — Wed, 04 Jan 2023 23:45:32 GMT

Have the same problem here- iphone IOS 16.1.1

Re: Playlist keeps restarting from the first song without prompting - why?

kaworu_bloodpaw — Thu, 05 Jan 2023 13:15:01 GMT

Does it only happen on your phone, or does it happen on the Web Player or Desktop apps?

Re: Playlist keeps restarting from the first song without prompting - why?

StuartMayhew — Fri, 06 Jan 2023 15:15:34 GMT

Happens to me too on multiple playlists.

Re: Playlist keeps restarting from the first song without prompting - why?

jmarcil1 — Sat, 07 Jan 2023 00:23:44 GMT

Same issue on Samsung Galaxy S20. Just started happening.

Re: Playlist keeps restarting from the first song without prompting - why?

Vasil — Sat, 07 Jan 2023 14:05:23 GMT

Hey folks!

It seems to me that you're experiencing this issue we have under investigation.
Could you take a look & confirm?
If this is the case, we'd encourage you to post the required info in the thread & to subscribe to it to stay on top of any new updates.

Thanks!

Re: Playlist keeps restarting from the first song without prompting - why?

Fjorde — Sun, 08 Jan 2023 16:21:54 GMT

This is an ongoing problem that I have as well, it resets and starts to play the first song in the playlist. It doesn’t matter what song or how long down i decide to listen, after the song is finished it resets the queue from the beginning