Playlists appear empty?

Complexcroissa — Tue, 04 Feb 2020 06:00:21 GMT

Plan

Free/Premium

Country

Devic

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

When Spotify last updated on my phone, all of my saved playlists became empty. Whenever I try to listen to them, the page lists no music and the album cover is just the standard gray music note. Is there some way to fix this or is there some bigger issue?

Re: Playlists appear empty?

Mario — Tue, 04 Feb 2020 10:52:37 GMT

Hey @Complexcroissa,

Thanks for reaching out about this here in the Community and welcome.

Have you already tried performing a clean reinstall of the app with your phone and then, subsequently, logging in to your account?

If you haven't yet, it'd be good for you to take a look at this Spotify Answer to find out about how this procedure works for your device and the related operating system.

Let us know how you get on and if there's anything else we help with. We'll keep an eye on your reply!

topic Re: Playlists appear empty? in Your Library

Playlists appear empty?

Re: Playlists appear empty?