https://community.spotify.com/t5/Your-Library/Lost-Library-when-upgrading-to-Premium/m-p/5594143#M35099 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/25821107">@a3jlg1gjwsh1guy87bza</a></SPAN>!</P> <P>&nbsp;</P> <P>Sounds like you have multiple Spotify accounts and accidentally subscribed with the wrong one. I recommend checking out <A href="https://community.spotify.com/t5/FAQs/How-do-I-find-if-I-have-another-Spotify-account/ta-p/4737961" target="_blank">this article</A> for more info on how to locate the correct account with all your music and resubscribe there. If you need any assistance during this process, you can reach out to the folks over at <A href="https://www.spotify.com/about-us/contact/" target="_blank">Customer Support</A> - they'll guide you through the steps.</P> <P>&nbsp;</P> <P>Cheers!</P> Sat, 10 Jun 2023 07:59:51 GMT Yordan 2023-06-10T07:59:51Z https://community.spotify.com/t5/Your-Library/Lost-Library-when-upgrading-to-Premium/m-p/5593659#M35060 <P><STRONG>Plan</STRONG></P><P>Premium Fam&nbsp; to Free to Premium Individual</P><P><STRONG>Country</STRONG></P><P>Australia</P><P><STRONG>Device</STRONG></P><P>(iPhone 13 Pro)</P><P><STRONG>Operating System</STRONG></P><P>(iOS 16.5)</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>I was on Premium Family when my CR card got compromised. The bank took 4 weeks to replace so I was on the Spotify Free. I have know upgraded again to Spotify Individ Premium but all my libaries, download and songs have disappeared .... the greatest fear of all this cloud technology! How can I retrieve ASAP please?</P> Fri, 09 Jun 2023 06:01:10 GMT https://community.spotify.com/t5/Your-Library/Lost-Library-when-upgrading-to-Premium/m-p/5593659#M35060 a3jlg1gjwsh1guy87bza 2023-06-09T06:01:10Z https://community.spotify.com/t5/Your-Library/Lost-Library-when-upgrading-to-Premium/m-p/5594143#M35099 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/25821107">@a3jlg1gjwsh1guy87bza</a></SPAN>!</P> <P>&nbsp;</P> <P>Sounds like you have multiple Spotify accounts and accidentally subscribed with the wrong one. I recommend checking out <A href="https://community.spotify.com/t5/FAQs/How-do-I-find-if-I-have-another-Spotify-account/ta-p/4737961" target="_blank">this article</A> for more info on how to locate the correct account with all your music and resubscribe there. If you need any assistance during this process, you can reach out to the folks over at <A href="https://www.spotify.com/about-us/contact/" target="_blank">Customer Support</A> - they'll guide you through the steps.</P> <P>&nbsp;</P> <P>Cheers!</P> Sat, 10 Jun 2023 07:59:51 GMT https://community.spotify.com/t5/Your-Library/Lost-Library-when-upgrading-to-Premium/m-p/5594143#M35099 Yordan 2023-06-10T07:59:51Z