topic Re: Entire Playlists greyed out but I can still play them from my Library in Your Library

Entire Playlists greyed out but I can still play them from my Library

Lycanrock79 — Thu, 10 Oct 2019 13:34:10 GMT

Plan

Free

Country

U.S.

Device

WebPlayer

Operating System

null

My Question or Issue

Hello, I have a question regarding the fact that all my previously playable songs on my Spotify-created playlists are now unplayable and greyed out, but I can play the greyed out playlists from my Library without a problem and the playlists magically become ungreyed. Help?

Re: Entire Playlists greyed out but I can still play them from my Library

jimadavis — Thu, 10 Oct 2019 13:36:54 GMT

Currently experiencing the same issue with my premium account. Have to use Chrome to listen and can't download third party apps. on my work computer.

Re: Entire Playlists greyed out but I can still play them from my Library

Lycanrock79 — Thu, 10 Oct 2019 13:41:53 GMT

All my playlists are playing as normal but can no longer select specific songs or pause /play anything unless I use the pop-out window option or directly from the Library.

Re: Entire Playlists greyed out but I can still play them from my Library

Lycanrock79 — Thu, 10 Oct 2019 13:46:30 GMT

I do have AdBlock, could that be causing my problem?

Re: Entire Playlists greyed out but I can still play them from my Library

anabiel — Thu, 10 Oct 2019 13:47:53 GMT

I'm also experiencing this. It's fine if I want to play from a playlist since I can just hit the clickable "play" button, but it makes my Favorites/Liked Songs list (which is what I primarily listen to) completely unplayable.

For the record, it's not an issue of cache or cookies or anything like that, since I use spotify in a private browser at my work.

Re: Entire Playlists greyed out but I can still play them from my Library

stonedkittys — Thu, 10 Oct 2019 13:46:43 GMT

Same problem for me! With all playlists, the ones that I made or the ones that Spotify creates are all greyed out

Re: Entire Playlists greyed out but I can still play them from my Library

Lycanrock79 — Thu, 10 Oct 2019 13:47:46 GMT

It works fine if i select the playlist from my Library, and play it from there but from the playlist view it will not let me do it.

Re: Entire Playlists greyed out but I can still play them from my Library

CloudReigns — Fri, 15 Apr 2022 15:15:41 GMT

I can confirm the all of the above issues are correct. I have a premium account. I can play the entire playlist/album from the play button on the playlist/album art. If I click into the playlist or album everything is greyed out. I cannot play an individual song. This goes for podcasts, individual albums, and playlists. This IS NOT a country issue, I don't want to hear that excuse. This is a very annoying issue. This needs to be fixed. I attached some examples. FYI I've cleared my cache as well. That's not an excuse either... Fix...

Re: Entire Playlists greyed out but I can still play them from my Library

Jeremy — Sat, 16 Apr 2022 11:13:28 GMT

Hi there folks,

Thank you for reaching out to the Community. We just came across this thread.

Can you start with trying a different internet connection?

If that doesn't do the trick, can you try from a different web browser to see if the issue persists?

On another note, can you let us know if this occurs on one specific device or multiple devices?

We'll keep an eye out for your reply.

Take care!

Re: Entire Playlists greyed out but I can still play them from my Library

merclh44 — Wed, 27 Jul 2022 00:58:34 GMT

Hi, i have been dealing with the same issue for the past a few days. I am not having any problems with the app on my phone or in the web player but however there is a problem in my macOS spotify app. I tried almost everything. The things i tried are:

-different internet connection(tried it with hotspot too but still no luck)

-a clean reinstall of spotify

-restarting my computer

-logging in/out twice in a row

-deleting the prefs file

-i checked the offline mode

The annoying thing is that one second everything is normal, i can play any song i want but the other second everything is greyed out. It just happens in every 1-2 minutes and it stays greyed out for a little while. I just don't get why it happens all of a sudden.

Re: Entire Playlists greyed out but I can still play them from my Library

Elena — Thu, 28 Jul 2022 15:21:49 GMT

Hey @merclh44,

Thanks for reaching out to the Community!

We see you've done some extensive troubleshooting here, great job! Still there are a few other thigs you could try:

Logging in with a friend's or a family member's account on your laptop
Checking if this happens only with playlists, or with albums or your Liked songs as well

Le us know how it goes, so that we'd be able to locate what is causing the issue.

Can you also confirm if this is still occurring for you and you can reproduce it consistently? If yes, then please send us a quick video or a screenshot of what you see on your Mac device.
Along with the video, please share with us the exact version on your MacOS, and the Spotify version you have.

Thank you!

Re: Entire Playlists greyed out but I can still play them from my Library

merclh44 — Fri, 29 Jul 2022 19:40:51 GMT

Hello,

I tried to log in with a different account and everything worked fine.

But the problem still occurs in all of the playlist and albums and liked songs in my own account.

Spotify for macOS (Apple Silicon)
1.1.90.859.gf1bb1e36

MacOS Monterey

Version 12.5

Both Spotify and Mac seems up to date.

Thank you for the help.

Re: Entire Playlists greyed out but I can still play them from my Library

Kiril — Sat, 30 Jul 2022 06:49:33 GMT

Hey @merclh44,

Thanks for your reply and the provided video!

If this isn't happening on other accounts on your device, then this could be something account related. In this case, we suggest reaching out to our Support team through any of these channels so they can take a look at your account and give you a hand with this situation.

Don't hesitate to reach if you have more questions.

Re: Entire Playlists greyed out but I can still play them from my Library

MarleneP — Sat, 23 Mar 2024 09:56:54 GMT

Hi, I have the same problem. The greyed out songs are only on my laptop app. On my iPhone the songs disappeared from the playlists. On my laptop I can still see them but greyed out, and I can't play them.

Please help, I've had this problem for over a year now...

Re: Entire Playlists greyed out but I can still play them from my Library

MartinT — Sun, 24 Mar 2024 10:49:36 GMT

Hey @MarleneP

Thanks for reaching out to the Community.

In order to not repeat ourselves cold you let us know if you've tried any of the troubleshooting provided in the thread by the other mods. We would suggest to try with a different account for starters to see if the issue will persist. Are you unable to play one or multiple songs, is it one artist or from different ones. The more we know the better.

Let us know how it goes.

Re: Entire Playlists greyed out but I can still play them from my Library

greenvan98 — Mon, 04 Nov 2024 18:44:00 GMT

Is it possible that the person you shared the playlist with deleted it from their library and for some reason effected the status of the playlist in your library?

Re: Entire Playlists greyed out but I can still play them from my Library

Benathor — Fri, 15 Aug 2025 21:12:39 GMT

I also have this issue. I only noticed it recently and it primarily affects 1 specific playlist. I can play the playlist from the beginning and even skip tracks all the way to the end but as this is a very long audiobook series it gets very annoying. Furthermore on my iPhone there are no such issues. Why can't I click on the individual episodes?

Re: Entire Playlists greyed out but I can still play them from my Library

Benathor — Fri, 15 Aug 2025 21:20:47 GMT

I also have some screenshots if it helps:

[Playlists] Any songs in the playlist appear to be "Not Available"

Frappex — Wed, 25 Mar 2026 11:17:15 GMT

Plan

Free

Country

Italy

Operating System

Windows 11 Pro

My Issue

Since some days any song contained in a playlist appear to in gray and to be "not available at the moment", while if i search the same song in search bar they play normally. I already tried to clean the cache and to disinstall the app but the problem have not been solved.