Tracks constantly pausing

Ralphgoumal — Thu, 24 Aug 2023 23:21:48 GMT

My tracks keep pausing every 30 seconds and I feel like I’ve done everything.

This happens across multiple Bluetooth systems and multiple devices with my account, whereas other people’s devices are working through the same Bluetooth systems on their accounts.

So far I have tried:

Clearing cache.

Clearing my iOS memory (I currently have over 50% available).
Deleting and reinstalling app.

Installing app on different (brand new). iPhone - same issues.

Turning off group sharing.

Checking internet connection (which was fine).

I’ve ran out of ideas what to do… any ideas??? Any help much appreciated

Re: Tracks constantly pausing

Dian — Sat, 26 Aug 2023 07:09:05 GMT

Hey @Ralphgoumal,

Thanks for posting in the Community and all the troubleshooting tried so far.

Could you tell us what the casting device's brand and model are? If it's an iPhone, could you make sure you've turned on the background refresh for Spotify? Here is how to do it.

Let us know how that went.

Cheers!

topic Re: Tracks constantly pausing in Your Library

Tracks constantly pausing

Re: Tracks constantly pausing