topic Entire library missing in Your Library

Entire library missing

nefelibata444 — Mon, 28 Aug 2023 03:55:06 GMT

Plan

Free

Country

Device

iPhone 7

Operating system

iOS 15

My Question or Issue

I had logged out of my Spotify and logged back in and all of my playlists are gone including all of my liked songs. Ive logged out and back in more than once, tried to access them on a web player, and even tried to recover them. I don’t know what to do about the 10 hrs+ of playlists missing from my library

Re: Entire library missing

Ximzend — Mon, 28 Aug 2023 13:01:23 GMT

You have most likely logged into another account then where your playlists and library are stored. You can read how to find that other account at this page: https://community.spotify.com/t5/FAQs/How-do-I-find-if-I-have-another-Spotify-account/ta-p/4737961

Re: Entire library missing

nefelibata444 — Tue, 29 Aug 2023 17:21:04 GMT

I didn't log into a different account because its through apple and the log in is in my keychain. i also dont have any other spotify accounts. i know its the same account and knew before i posted this, thats why im here in the first place.

Re: Entire library missing

nefelibata444 — Tue, 29 Aug 2023 17:22:59 GMT

i also know its the same account because my boyfriend is logged in with the same information on his phone and it shows all my liked songs and playlists

Re: Entire library missing

Ximzend — Tue, 29 Aug 2023 18:34:50 GMT

Have you tried reinstalling the app and logging back in again?