topic Re: Playlist deleted in Your Library

Playlist deleted

Lola47 — Mon, 25 Sep 2023 17:34:00 GMT

Hello, as I changed my account to premium I lost my playlists I had as a free user. How can I recover them?

Re: Playlist deleted

mauve_minnow — Mon, 25 Sep 2023 19:22:41 GMT

Hi Lola47, I'm sorry you aren't seeing your playlists anymore! To start, I'd recommend double-checking that the account you upgraded is the same one you were using as a free user. Are there any email addresses or login methods that you might have used on an account?

Re: Playlist deleted

Lola47 — Tue, 26 Sep 2023 05:13:46 GMT

Thanks! I checked and am pretty sure it is the same account as same email.

Re: Playlist deleted

Vasil — Fri, 29 Sep 2023 08:39:40 GMT

Hey @Lola47,

This is some odd app behaviour indeed!
Switching your subscription plan should never affect any of your library items.
Could you check if there's anything available when you click here to recover missing playlists?

If not, what @mauve_minnow has said may still apply - I'd check if you don't maybe have a side account created via Facebook / Google.
More info on how to look for additional Spotify accounts can be found here.

Keep us posted on how things go 🙂