topic Re: Let's introduce ourselves! in Your Library

Re: Let's introduce ourselves!

1cleverly — Mon, 02 Oct 2023 00:19:26 GMT

it would be nice if spotify had customer service so they could answer my question. the "community" has not helped with the problem. when i play my playlist, recommendations plays songs i don't want. All i want it to play my playlist. how do i get this feature turned off? i have turned off "autoplay" and looked in settings for everything possible to do this to no avail. help me please.

Re: Let's introduce ourselves!

Alex — Mon, 02 Oct 2023 11:59:42 GMT

Hi there @1cleverly,

Thanks for reaching out about this in the Community!

We've moved your post to the help boards where it will get more attention by the community.

The issue with random recommended songs playing in between your playlist songs could be happening due to a number of factors. Please check the following:

Make sure your Play Queue is cleared before playing music. You can clear it by clicking the Queue button > Clear queue. This option should be available on Desktop and Mobile.
Make sure that Enhance is switched off. This button will appear on top of your playlist. If it's turned on (green) it will automatically add similar songs to your playlist.
Make sure Smart Shuffle is turned off.

Spotify does have customer support channels and those can be accessed through the support site. The Community is a forum space where Spotify users can share their ideas and solutions to different issues.

Hope this helps.

Re: Let's introduce ourselves!

Semuellentho — Fri, 06 Oct 2023 07:41:56 GMT

Hi, i am Semuel Lentho,from Indonesia