topic Playlist randomly starts from beginning in Your Library

Playlist randomly starts from beginning

LewisResmond — Tue, 07 Apr 2020 08:48:47 GMT

Plan

Premium

Country

Germany

Device

Windows Laptop

Operating System

Windows 7 Professional

My Question or Issue

This issue started a week ago.

I am playing songs in the default playlist (favorite songs) like always. Shuffle mode is disabled. The songs should therefore played sequentally. However since last week, the playlist starts randomly at the beginning instead of playing the next song in the list. The issue happens if the song is finished as well as if I skip the song with the ">>|" button on my keyboard. This is extremely annoying and I believe it is a recently introduced bug.

Re: Playlist randomly starts from beginning

Mario — Tue, 07 Apr 2020 11:33:25 GMT

Hey @LewisResmond,

Thanks for reaching out about this here in the Community.

We've created an ongoing issue which sounds exactly like what you've experienced and it'd be great if you'd take a look at it by clicking here. Make sure to follow the steps in the Status Update and, if you're still experiencing what you reported even after following the steps, make sure to add your vote (by clicking +VOTE) as well as to leave a comment with the required info to be notified about any updates on this.

Hope you'll find this info useful. Don't hesitate to let us know if there's anything else we can help with in the meantime!