topic Re: I can't remove a greyed out podcast from my Library in Your Library

I can't remove a greyed out podcast from my Library

GiuliaMxr — Sun, 22 Oct 2023 17:28:01 GMT

Plan

Free

Country

Italy

Device

Lenovo IdeaPad

Operating System

Windows 10

My Question or Issue

I have a podcast (maybe an episode?) greyed out in Mi Library and i can't:

- delete it,

- open it,

- see the name of it,
- honestly do anything.

If i try to click on it is just says "impossibile trovare la pagina", and i can't do anything about it.

If i right-click on it, nothing happens.

The podcast does not appears either on my mobile app or computer app (i use Spotify from browser).

Re: I can't remove a greyed out podcast from my Library

Yordan — Tue, 24 Oct 2023 16:51:11 GMT

Hi there @GiuliaMxr,

Welcome to the Community and thanks for reaching out!

Could you check if it's a podcast or an episode? If it's an episode located in a playlist, you can create a new one without it and delete the old one using the desktop app by following the steps below:

Select all items in the playlist with Ctrl + A.
Find the greyed out podcast episode and while holding the Ctrl key left-click on it - this will deselect the episode. The rest of items will remain selected.
Press Ctrl + C to copy them, then create a new playlist and paste them with Ctrl + V.
You can now safely delete the old playlist.

If it's a podcast, feel free to share the URL so we can have a closer look. A short screen recording which captures the Web Player's behavior when right-clicking would also be greatly appreciated.

Cheers!

Re: I can't remove a greyed out podcast from my Library

GiuliaMxr — Mon, 30 Oct 2023 18:16:56 GMT

Hi, thanks for your answer!

I managed to understand that it's a podcast, and here's the URL: https://open.spotify.com/show/ 13uiwNA6d7GlGsyH84vWMV

minus the space between show/ and 13

Sadly a screen recording would be useless because nothing happens when i right click. No menu appears, and i can't reproduce it.

It doesn't appear in my library on either my desktop app or my mobile app, only on browser.

Thanks.

Re: I can't remove a greyed out podcast from my Library

OscarDC — Mon, 30 Oct 2023 23:29:31 GMT

Hey @GiuliaMxr,

Thank you for keeping in contact and for the shared info.

It's possible that the show is not available anymore taking into account that the link you shared is redirecting to the same error message you mentioned. To continue investigating this, include in your next response the Spotify version you're currently running.

We'll be on the lookout.