topic Super Weird Scrolling Bug Spotify PC in Your Library

Super Weird Scrolling Bug Spotify PC

Astazoth — Sat, 30 Dec 2023 23:09:03 GMT

Plan

Premium

Country

USA

Device

Operating System

Windows 11

My Question or Issue

Really weird issue where my spotify on my computer is completely unusable. When I open it, it rapidly scrolls through my entire liked list and then lands on one song and plays it. I can only pause it, can't unpause it, and can't choose any other song to play. I took a video and attached it. I tried deleting the app and redownloading, but it just happened again after a few hours.

Re: Super Weird Scrolling Bug Spotify PC

Astazoth — Sat, 30 Dec 2023 23:10:13 GMT

Also just checked and it happens on the spotify web player as well. Have no idea what to do, spotify is literally unusable like this.

Re: Super Weird Scrolling Bug Spotify PC

Maria — Mon, 01 Jan 2024 13:59:12 GMT

Hey @Astazoth,

Thanks for reaching out on the Community!

Just to check, does the same thing happen if you connect to another network? For example, if you're currently using WiFi, you can try connecting to a hotspot created on your phone.

We'd recommend clearing any entries which contain Spotify from the host files on your computer as well. Just follow the steps on this page. The issue described there might be different than yours, but the steps remains the same.

If possible, could you also ask a friend or family member to log into their own Spotify account on your device to see if they experience the same thing? This will help us understand if it could be account-related or not.

Let us know how you get on.