topic Re: Liked Songs Playlist on Spotify Reloading And Taking You Back To The Top in Your Library

Liked Songs Playlist on Spotify Reloading And Taking You Back To The Top

Wed, 24 Jan 2024 20:49:40 GMT

I recently discovered that when I was on my liked songs list and when I scroll down, it suddenly reloads and takes me back to the top of the list (it's really annoying to find your favorite song that's lower on the liked songs list while this occurs).

Re: Liked Songs Playlist on Spotify Reloading And Taking You Back To The Top

Yordan — Fri, 26 Jan 2024 13:21:13 GMT

Hey there,

Thanks for posting in the Community. What device does this occur on? Could you check if it persists on another device? If you haven't already, try to perform a clean reinstall of the app - this will ensure you're running the latest version of Spotify.

Let us know how it goes.

Re: Liked Songs Playlist on Spotify Reloading And Taking You Back To The Top

Mikeyjo — Sun, 28 Jan 2024 17:54:17 GMT

Also happening to me on my Sony smart TV. Uninstalled and reinstalled the app 3 times. Still keeps reloading the liked songs Playlist to the top after scrolling down all of 10 songs. Very annoying.

Re: Liked Songs Playlist on Spotify Reloading And Taking You Back To The Top

Susan_GP — Mon, 29 Jan 2024 19:14:13 GMT

Hi there @Mikeyjo,

Thanks for your reply in this thread and welcome.

Would you mind sending us a video recording of this behavior? You can attach it in your next reply in mp4 format, or you can also upload it to YouTube or Google Drive and make it public. Additionally, does this only happen when controlling Spotify directly from the app on your TV? Or do you also have the same issue when controlling the music from your mobile device and playing on your TV via Connect?

We'll wait for your reply.

Re: Liked Songs Playlist on Spotify Reloading And Taking You Back To The Top

Mikeyjo — Fri, 02 Feb 2024 17:22:05 GMT

The problem only occurs on my TV. Have been using it for over a year without a problem and now this happens every time. Please see video below. Thank you.

https://youtu.be/KEBPaz7hK0c?si=QFCO8WGdK9AeTkm5

Re: Liked Songs Playlist on Spotify Reloading And Taking You Back To The Top

Maria — Sun, 04 Feb 2024 09:29:41 GMT

Hey there @Mikeyjo,

Thanks for the video and for the additional info!

If possible, could you ask a friend or a family member to log into their own Spotify account on your TV to see if the same thing happens to them? Also, does it only occur with Liked Songs or with other playlists as well?

It would be great if you could let us know the model and OS version of your TV, along with the Spotify version, as this will help us look into this issue further.

Keep us posted!

Re: Liked Songs Playlist on Spotify Reloading And Taking You Back To The Top

Mikeyjo — Sun, 04 Feb 2024 17:42:26 GMT

So you want me to do your job, basically? You going to pay me for my labor? You're lucky you got a video. Fix your terrible app.

Re: Liked Songs Playlist on Spotify Reloading And Taking You Back To The Top

Mikeyjo — Tue, 06 Feb 2024 21:41:38 GMT

Now your app won't even load on my ps5. You guys are utter garbage.

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